Liberty University BUSI 310 test 3 exam
3 solutions
answers right
How many versions: 4 different
versions.
Question 1
Attentiveness of the receiver of the sender when communicating in person is
determined by the distance between the two and may also be indicated by hand
gestures.
Question 2
Personal territory that ranges from 12 to 25 feet is considered
Question 3 A
breach of email etiquette can occur when
Question 4 The
structure of a presentation should be
Question 5 Good
communication should be understandable and clear.
Question 6
Which of the following is NOT one of the six keys to running a successful
meeting?
Question 7 When
group members who work together prevent anyone within the group from hearing
information that may disrupt the group’s complacency regarding their decisionmaking
process is referred to as
Question 8 All
of the following are key points to active listening EXCEPT
Question 9 In
Vroom’s Expectancy Theory, a potential barrier for employees that manager’s
need to concentrate on would be
Question 10
According to John Adams Equity Theory, an individual who believes that the
treatment is equitable such that the outcomes equal the inputs will likely
Question 11
Which of the following is a type of conflict that can be found in the
workplace?
Question 12 A
focus of Jobbased motivation is allowing the employee to experience
Question 13
Which of the following is an example of an extrinsic reward?
Question 14 In
Skinner’s Behavior Modification theory, rewards could either be monetary or
nonmonetary but not both.
Question 15
When a manager deals with conflict through accommodation,
Question 16
Match the following Question Selected Match
The manner of a
presentation that allows the audience to logically follow the speaker’s
message.
The physical
messages communicated by gestures.
Persontoperson
conversation exchange that occurs through dialogue between two people or a
group of people.
Define the
limitations of acceptable and unacceptable behaviors and set the standards of
appropriate behaviors, beliefs, and perceptions, and feelings.
When a group
member offers an opinion rather than make recommendations against the group
consensus.
Sender,
receiver, meaning, encoding, message transmittal, channel.
Allow
organizations to communicate directly wither other business, consumers, and the
friends of those consumers.
Accurate data
used to support a presentation.
When the
striving for unanimity overrides a group’s motivation to realistically appraise
alternative courses of actions.
The number one
social marketing platform and is utilized by 61% of Fortune 500 companies.
Question 17
Match the following Question Selected Match
Argued that
creating pleasant consequences for certain forms of behavior would increase the
frequency of that behavior.
The issuance of
unfavorable consequences often formalized in an organization’s policies.
Believed that a
person can be motivated by needs at more than one level at a time.
The link
between the performance and the reward.
Believed that
factors existed to cause an employee to feel unsatisfied with their employment
which would impact their performance.
Proposed that
people are motivated by the probability of their actions leading to the
achievement of desired objectives.
An inner force
that drives individuals to accomplish personal and organizational goals.
The first four
levels of Maslow’s Hierarchy of Needs.
States that
behavior that produces a desired effect would become the dominant behavior and
would occur more quickly, in similar situations.
The perceived
likelihood that effort will lead to a specific level of performance.
Question 18 In
your reading of Genesis 37 – 45, what were 2 specific causes of conflict in the
life of Joseph, as noted in Chapter 6 of the textbook? Provide specific support
for your response and include the verse of Genesis.
Question 19
From your reading in I Corinthians 12:131, discuss how this passage addresses
groupthink. Support your answer with examples from specific verses.
A person’s individual beliefs have little to no
effect on perception
Good communication should be understandable and
clear
Effective presentations end with the audience
taking action and it is the audiences’ responsibility to be persuaded to take
action
The use of physical messages communicated by
gestures is
One of the guidelines for strong meeting leadership
is that all attendees begin on time
_____is considered the art of public speaking
All of the following are key points to active
listening EXCEPT
Which of the following is NOT true regarding
general email guidelines
Primary types of teams can include
Which of the following is NOT a characteristic of
an informal team
Which of the following is NOT considered a benefit
of a team to an organization
Which of the following is an attribute of a team
Collaboration can occur by
Which of the following is NOT an example of
constructive conflict
involves responding to subordinates with positive
reinforcement, negative reinforcement, punishment, or extinction
The manner of a presentation that allows the
audience to logically follow the speaker’s message
The physical messages communicated by gestures
Person-to-person conversation exchange that occurs
through dialogue between two people or a group of people
Person-to-person conversation exchange that occurs
through dialogue between two people or a group of people
When a group member offers an opinion rather than
make recommendations against the group consensus
Sender, receiver, meaning, encoding, message
transmittal, channel
Allow organizations to communicate directly wither
other business, consumers, and the friends of those consumers
Accurate data used to support a presentation
When the striving for unanimity overrides a group’s
motivation to realistically appraise alternative courses of actions
The number one social marketing platform and is
utilized by 61% of Fortune 500 companies
Includes body movements, physical distance, facial
expressions, and voice intonations
Vocal cues other than words
An informal channel of communication inevitable in
office environments of three or more people
The sharing of thoughts through the meaning of
words
Provides way for organizations to provide
information and connect with fans, customers, employees, and supporters
The final step in the communication process and
determines the success of the sender in transferring a message
Forms of expression that does not utilize written
or spoken words
The use of time to convey a message
Includes office etiquette, email etiquette, dining
etiquette, and business meeting etiquette
Occur when the sender says one thing but their
actions, body language or appearance communicates another
Argued that creating pleasant consequences for
certain forms of behavior would increase the frequency of that behavior
The issuance of unfavorable consequences often
formalized in an organization’s policies
Believed that a person can be motivated by needs at
more than one level at a time
The link between the performance and the reward
Believed that factors existed to cause an employee
to feel unsatisfied with their employment which would impact their performance
Proposed that people are motivated by the
probability of their actions leading to the achievement of desired objectives
An inner force that drives individuals to
accomplish personal and organizational goals
The first four levels of Maslow’s Hierarchy of
Needs
States that behavior that produces a desired effect
would become the dominant behavior and would occur more quickly, in similar
situations
The perceived likelihood that effort will lead to a
specific level of performance
The degree to which an individual can successfully
complete a job from beginning to end
Giving an employee additional tasks at a higher
level than the employee’s current level
Proposed the Equity Theory in 1963
When two parties come up with a satisfactory
solution or a win- win situation
The attractiveness that the reward holds for the
subordinate
Proposed that when an action results in a positive
outcome the action is likely to be repeated
Researched the relationship between achievement
motivation and economic development and the physiological influences on
achievement motivation
Motivations that an individual gains from
performing a job itself
Characteristics of the workplace that include pay,
supervisors, and working conditions
Based upon the assumption that some needs take
precedence over others
From your reading of Matthew 27:11-31 and in light
of conflict management theories presented in Chapter 6, why did Pilate act as
he did? Provide specific support from the theory and connect it to the verse
From your reading in I Timothy and II Timothy,
where are the components of the communication process (sender, encoding,
message, decoding, receiver, feedback loop and noise) noted? Give specific
examples from the Scripture of each of the components. Support your answer with
examples from specific verses
The
manner of a presentation that allows the audience to logically follow the
speaker’s message.
The
physical messages communicated by gestures.
Person-to-person
conversation exchange that occurs through dialogue between two people or a
group of people.
Define
the limitations of acceptable and unacceptable behaviors and set the standards
of appropriate behaviors, beliefs, and perceptions, and feelings.
When
a group member offers an opinion rather than make recommendations against the
group consensus.
Sender,
receiver, meaning, encoding, message transmittal, channel.
Allow
organizations to communicate directly wither other business, consumers, and the
friends of those consumers.
Accurate
data used to support a presentation.
When
the striving for unanimity overrides a group’s motivation to realistically
appraise alternative courses of actions.
The
number one social marketing platform and is utilized by 61% of Fortune 500
companies.
Includes
body movements, physical distance, facial expressions, and voice intonations.
Vocal
cues other than words.
An
informal channel of communication inevitable in office environments of three or
more people.
The
sharing of thoughts through the meaning of words.
Provides
way for organizations to provide information and connect with fans, customers,
employees, and supporters.
The
final step in the communication process and determines the success of the
sender in transferring a message.
Forms
of expression that does not utilize written or spoken words.
The
use of time to convey a message.
Includes
office etiquette, email etiquette, dining etiquette, and business meeting
etiquette.
Occur
when the sender says one thing but their actions, body language or appearance
communicates another.
The
use of physical messages communicated by gestures is
When
silence is interpreted to mean agreement is referred to as
When
giving a presentation, the presenter should avoid
Non-verbal
communication
Which
of the following is NOT considered part of a successful presentation?
Which
of the following is a responsibility assigned strictly to participants of
meetings?
Research
purports that up to _____ of communication can be bases on gestures
Which
of the following is NOT true regarding general email guidelines?
When
a manager attempts to resolve conflict using collaboration,
The
____ stage of Tuckman’s Team Development process
represents a time of change in which close relationships form an
interdependence between members of the group.
Which
of the following is an example of a non-monetary reward?
A
positive aspect of teams is
According
to Maslow, physiological, safety, belonging, and esteem are referred to
as _____ needs.
A
focus of Job-based motivation is allowing the employee to experience
Which
of the following is a type of conflict that can be found in the workplace?
From
your reading in Revelation 2:2-3,9, 13, 19; 3:8 how do each of these
verses address reinforcement as presented in Chapter 6. Note the specific
theories to which each of these verses most closely relate. Provide
support for your response.
Some
of the negative aspects of office politics involve personal agendas, gossip,
and using power and status. Give specific examples of evidence that 3 of these
were evident in the letters to Timothy. Support your answer with examples from
specific verses.
Evidence
has suggested that people retain more data _____ than audibly.
_____
consists of the speaker's knowledge of the subject matter being presented.
Personal
territory that ranges from 2 to 4 feet is
Research
purports that up to _____ of communication can be bases on gestures
All
of the following are examples of non-verbal communication EXCEPT
All
of the following are key points to active listening EXCEPT
The
structure of a presentation should be
Herzberg
defined job motivators to include
Skinner's
Behavior Modification theory consists of
involves
responding to subordinates with positive reinforcement, negative reinforcement,
punishment, or extinction.
Which
of the following is a benefit of a team to an individual?
According
to Maslow, physiological, safety, belonging, and esteem are referred to as
_____ needs.
theory
helps to explain why many workers are not motivated on their jobs.
The
____ stage of Tuckman's Team Development process represents a time of change in
which close relationships form an interdependence between members of the group.
In
Vroom's Expectancy Theory, a potential barrier for employees that manager's
need to concentrate on would be
Which
of the following is NOT a dimension in Hackman and Oldham's Job Design Model?
What
is the correct order of the stages of Team Development listed by Bruce Tuckman?
Members
of a _____ manage the day-to day operations of a process or department.
When
a manager deals with conflict through accommodation,
According
to John Adams Equity Theory, an individual who believes that the treatment is
equitable such that the outcomes equal the inputs will likely
Collaboration
can occur by
anything
that causes interference in a message's true intent and interferes with
effective communication
final
step in the communication process and determines how successful the sender was
in transferring the message as originally intended
research
shows that up to ___ percent of communication may be based upon gestures alone
have
profound affect on perception
_____
is considered the art of public speaking.
A
disadvantage of the rumor mill is
Common
tenants for developing and giving a successful presentation include
The
volume, rate of speech, pitch, pauses, and silences used in speaking to convey
a message are referred to as
Symptoms
of groupthink manifest in which three ways?
Which
of the following is NOT one of the six keys to running a successful meeting?
Primary
types of teams can include
According
to John Kotter in his book Leading Change, high performance teams may spend
_____ of their time receiving training on technical and interpersonal skills.
When
a manager deals with conflict through accomodation,
The
three parts of the motivation equation used in Vroom's Expectancy theory are
Which
of the following is NOT an example of constructive conflict?
Members
of a _____ manage the day-to-day operations of a process or department.
allow organizations to communicate
directly with other business, consumers, and the friends of those consumers
Person-to-person conversation exchange
that occurs through dialogue between two people or a group of people.
Sender, receiver, meaning, encoding,
message transmittal, channel
Provides way for organizations to
provide information and connect with fans, customers, employees, and supporters
The number one social marketing platform
and is utilized by 61% of Fortune 500 companies
Include body movements, physical
distance, facial expressions, and voice intonations
When the striving for unanimity override
a group's motivation to realistically appraise alternative courses of actions
Forms of expression that does not
utilize written or spoken words
The physical messages communicate by
gestures
The final step in the communication
process and determines the success of the sender in transferring a message
Occur when the sender says one thing but
their actions, body language or appearance communicate another
When a group member offers an opinion
rather than make recommendations against the group consensus
Vocal cues other than words
Forms of expression that does not
utilize written or spoken words
The sharing of thoughts through the
meaning of words
The manner of a presentation that allows
the audience to logically follow the speaker's message
Accurate data used to support a
presentation
Define the limitations of acceptable and
unacceptable behaviors and set the standards of appropriate behaviors,
beliefs,and perception, and feelings
Includes office etiquette, email
etiquette, dining etiquette, and business meeting etiquette
An informal channel of communication
process and determines the success of the sender in transferring a message
Visual communication is the primary
method of conveying messages because of the ability for quick delivery and
feedback. True or False
Noise can include
Good communication should be
understandable and clear. True
All of the following are key points to
active listening EXCEPT
Common tenants for developing and giving
a successful presentation include
Personal territory that ranges from 2 to
4 feet is
Personal territory that ranges from 12
to 25 feet considered
The use of physical messages
communicated by gestures is
Research purports that up to _ on
communication can be bases on gestures
Non-verbal communication
All of the following are examples of
non-verbal communication EXCEPT
The volume, rate of speech, pitch,
pauses, and silences used in speaking to convey a message a referred to as
A person's individual beliefs have
little to no effect on perception True or False
Attentiveness of the receiver of the
sender when communication in person is determined by the distance between the
two and may also be indicated by hand gestures. True False
Which of the following is NOT considered
part of a successful presentation?
_ consists of the speaker's knowledge of
the subject matter being presented.
_ in considered the are the art of
public speaking.
The structure of a presentation should
be
Evidence has suggested that people
retain more data _ than audibly.
When giving a presentation, the
presenter should avoid
Effective presentations end with the
audience taking action and it is the audiences' responsibility to be persuaded
to take action. True False
Which of the following is NOT one of the
six keys to running a successful meeting?
One of the guidelines for strop meeting
leadership is that all attendees begin on time. True False
Which of the following is a
responsibility assigned strictly to participants of meeting?
A breach of email etiquette can occur
when
Which of the following is NOT true
regarding general email guidelines?
A disadvantage of the rumor mill is
Symptoms of groupthink manifest in which
three ways?
When group members who work together
prevent anyone within the group from hearing information that may disrupt the
group's complacency regarding their decision=making process is referred to as
When silence is interpreted to mean
agreement is referred to as
The first four levels of Maslow's
Hierarchy of Needs
Believed that a person can be motivated
by needs at more than one level at a time
An inner force that drives individuals
to accomplish personal and organizational goals
Proposed that people are motivated by
the probability of their actions leading to the achievement of desired
objectives
Proposed that when an action results in
a positive outcome, the action is likely to be repeated
When two parties come up with a
satisfactory solution or a win-win situation
States that behavior that produces a
desired effect would become the dominant behavior and would occur more quickly,
in similar situations
Based upon the assumption that some
needs that precendence over others
Believed that factors existed to cause
and employee to feel unsatisfied with their employment with could impact their
performance
The degree to which an individual can
successfully complete a job from beginning to end
Characteristics of the workplace that
include pay, supervisors, and working conditions
Proposed the Equity Theory in 1963
Argued that creating pleasant
consequences for certain forms of behavior would increase the frequency of that
behavior
The perceived likelihood that effort
will lead to a specific level of performance
The link between the performance and the
reward
The attractiveness that the reward holds
for the subordinate
The issuance of unfavorable consequences
often formalized in an organization's policies
Researched the relationship between
achievement motivation and economic. Development and the physiikigical
influences on achievement motivation
Motivations that an individual gains
from performing a jobitself
Giving an employee additional tasks at a
higher level then the employee's current levell
Which of the following is NOT one of the
theoretical approaches managers can use to motivate employees?
_ involves responding to subordinates
with positive reinforcement, negative reinforcements, punishment, or
extinction.
Skinners's Behavior Modification theory
consists of
In Skinner's Behavior Modification
theory, rewards could either be monetary or non-monetary but not both. True
False
Which of the following is NOT an example
of a non-monetary reward?
In Vroom's Expectancy Theory, a
potential barrier for employees that manager's need to concentrate on would be
_is the attractiveness that the reward
holds for the subordinate
The three parts of the motivation
equation used in
Vroom's Expectancy theory are
Vroom's Expectancy theory are
According to Maslow, physiological,
safety, belonging, and esteem are referred to as _ needs.
Which of the following is an example of
an extrinsic reward?
_ theory helps to explain why many
workers are not motivated on their jobs.
According to McClelland, the need for
affiliation is found in people who desire to perform challenging tasks well and
have a strong desire to meet personal standards.
A focus of Job-based motivation is
allowing the employee to experience
Which of the following is NOT a
dimension in Hackman and Oldham's Job Design Model?
Herzberg defined job motivators to
include
According to the Job Design model,
autonomy is the degree to which the job requires the individual to do different
tasks and involves the use of different skills, abilities, and talents
According to John Adams Equity Theory,
an individual who believes that the treatment is equitable such that the
outcomes equal the inputs will likely
Which of the following is NOT an example
of constructive conflict?
Which of the following is a type of
conflict that can be found in the workplace?
When a manager deals with conflict
through accommodation,
When a manager attempts to resolve
conflict using collaboration,
Collaboration can occur by
Which of the following is an attribute
of a team?
A positive aspect of teams is
Which of the following is NOT a
characteristic of an informal team?
Primary types of teams can include
Members of a _ manage the day-to day
operations of a process or department.
Which of the following is NOT considered
a benefit of a team to an organization?
Which of the following is a benefit of a
team to an individual?
What is the correct order of the stages
of Team Development listed Bruce Tuckman?
The _ stage of Tuckman's Team
Development process represents a time of change in which close relationships
form an interdependence between members of the group.
According to John Kotter in his book
Leading Change, high performance teams may spend _ of their time receiving
training on technical and interpersonal skills.
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