Liberty
University BUSI 310 test 1 exam 1 solutions answers right
How
many versions: 5 different versions
Question 1 A successful manager is able
to do all of the following EXCEPT
Question 2 Organizational Management is
a subset of management and is the art of applying general principles of
systematic planning and problem solving to direct and supervise the united
efforts of an organization to meet organizational goals.
Question 3 A critical factor to the
success of any business is assessing the organizations strategic plan to ensure
that personnel, departments, and management are working together toward the
same goals.
Question 4 Which of the following is NOT
part of the strategic management process?
Question 5 Henry Mintzberg determined
that there were ten managerial roles could be categorized as interpersonal,
informational, or decisional.
Question 6 Types of power include
Question 7 In the informational
category, managers perform the roles
Question 8 Which of the following is
true concerning leadership?
Question 9 _______ is the development of
goals, which leads to the development of an overall strategy for achieving
those goals.
Question 10 Which of the following is
NOT a style of follower?
Question 11 Which theorist believed that
cooperation is the glue that holds organizations together and is an inherent
function needed for an organization’s survival?
Question 12 Who believed that scientific
management and industrial psychology both could increase organizational
efficiency through alignment of a worker’s skills with job requirements?
Question 13 Weber’s guidelines for
bureaucracy include:
Question 14 The essence of Deming’s
quality improvement model is:
Question 15 In the check phase of
Deming’s quality improvement model
Question 16 Which is considered a lowerorder
need according to Maslow?
Question 17 Argyris suggests that
encouragement, reinforcement, and _____, foster growth.
Question 18 Which of the following is
NOT a component of forecasting?
Question 19 Which of the following is
NOT considered one of Deming’s fourteen points of basic industry transformation?
Question 20 Which of the following is
the main difference between administrative management and scientific
management?
Question 21 Match the following Question
Selected Match
Tasks a manager is expected to perform
based on the position he or she holds in the organization.
Inspires followers to achieve
organizational goals.
Clarifies follower role and task
requirements.
The managerial role of the figurehead,
leader, or liaison.
Groups that balance the demand for
greater profits while remaining environmentally sensitive.
The display of admirable characteristics
that others seek to possess.
Responsible for using resources to
increase performance and profits.
Makes a decision and then informs the
group about the decision.
The ability to influence others and is
dependent upon whether the leader possesses that which followers seek.
Applying general principles of
systematic planning and problem solving to direct and supervise an organization.
Question 22 Match the following Question
Selected Match
Created by Deming to explain the what
caused a problem within an organization.
Pareto Principle H. The “rule of thumb”
in business where 80% of a business’ sales come from 20% of its customers.
Management models used to test different
solutions under various assumptions through computer programs or role playing.
The study of an organization based on
efficiency and effectiveness.
When workers deliberately worked well
below their capacity.
Persons that have or claim ownership,
rights, or interest in a corporation.
The precursor to a flow chart created by
the Gilbreths to see patterns in activity which could help eliminate waste and
promote efficiency.
The process by which the appropriate
amount of inventory required for an organization is available at all times.
Proposed that classical management
theories were not consistent with the personalities of mature adults.
The driving force to camaraderie and
enthusiasm that unifies and energizes the organization.
Question 23 From your study of Peter in
the books of John, Acts and I Peter: provide 2 specific examples of when was
Peter acting as a transactional leader.
Question 24 From your reading in Luke 6:
4345, choose 2 different management theories found in Chapter 2 and determine
the fruits they are to produce. Be sure to include all stakeholders when
determining the ‘fruit’ of the theory.
Question 1 The goal of _____
is to balance the demand for greater profits while remaining environmentally
sensitive
Question 2 An example of external factors
effecting an organization include
Question 3 A
_____ manager is responsible for oversight of the
resources within one specialized department in the organization
Question 4 Which of the following is a
characteristic of top managers
Question 5 Which of the following is true
concerning leadership?
Question 6 In a divisional structure
Question 7 A manager taking corrective
actions when the organization experiences unexpected disturbances is
performing within the ______ of
managerial roles.
Question 8 Which of the following is NOT
part of the strategic management process?
Question 9 According to Kouzes and Posner,
_____ is the most
critical dimension of trust
Question 10 Due in large part to
globalization and the growth of social media, the organizational environments
in which management must operate is not much different than it has been in
previous years.
Question 11 Which of the following is NOT a
component of forecasting?
Question 12 Which is considered a
lower-order need according to Maslow?
Question 13 Scientific Management
uses scientific methods to determine the “one best way” to complete a job
Question 14 Which of the following is NOT
one of the five disciplines of the learning organization?
Question 15 Weber’s guidelines for
bureaucracy include
Question 16 Charisma occurs when:
Question 17 The principles of management
include
Question 18 According to McGregor, Theory X
managers
Question 19 Argyris suggests that encouragement,
reinforcement, and _____, foster growth
Question 20 Which of the following is NOT
one of Taylor’s four guidelines used to promote efficiency?
Question 21-25
Matching
Question 25 Provide 3 specific examples of
Peter fulfilling 3 of Mintzberg’s managerial roles that are found in
Chapter 1. Note the specific managerial role along with the example from
scripture
Question 26 From your reading in Matthew
7:20, choose 2 different management theories and determine the fruits they are
to produce. Be sure to include all stakeholders when determining the ‘fruit’ of
the theory.
A
Transactional leader
Henry
Mintzberg determined that there were ten managerial roles could be categorized
as interpersonal, informational, or decisional
In the
informational category, managers perform the roles
Due in
large part to globalization and the growth of social media, the organizational
environments in which management must operate is not much different than it has
been in previous years
_________feel
strongly, one way or the other, about their organization and leaders, and act
accordingly
An
example of external factors effecting an organization include
According
to Jack Welch, a successful manager will be able to
_____
, handle inside politics and adversity, make tough decisions courageously, and
be a team player with a staff that regularly changes
Operational
managers
A manager
taking corrective actions when the organization experiences unexpected
disturbances is performing within the ______
of managerial roles
A
_____ manager is responsible for oversight of the
resources within one specialized department in the organization
Which of
the following is NOT one of Taylor’s four guidelines used to promote efficiency
Which of
the following is a negative aspect of Scientific Management
The
essence of Deming’s quality improvement model is:
Which is
considered a lower-order need according to Maslow
Which of the following would be considered levels
of the Senge innovative learning process
Which of
the following is the main difference between administrative management and
scientific management
According
to Fiedler, the effectiveness of a leader is determined by the degree of match
between a dominant trait of the leader and the favorableness of the situation
for the leader
Which of
the following is NOT considered one of Deming’s fourteen points of basic
industry transformation
Which of
the following is a function of management?
Which of
the following is NOT a reason labor shifted from farms to factories
A
hierarchy of needs proposed by Abraham Maslow
Attempts
to explain why the reaction occurred and uncovers the root cause of the issue
A
guideline of Weber’s bureaucracy where emotion and camaraderie are removed from
the implementation and enforcement of rules
Modifying
the actions of individuals or groups as a response to their errors or expected
outcomes
Similar
to Maslow’s motivational theory with the main difference that a personal can be
motivated by more than one level at a time
The
ability of an organization to exploit its environment in the acquisition of
scarce and valued resources
A system
created by the Gilbreths to categorize basic tasks within a process by giving
the tasks different symbols
Line of
authority or chain of command
Used in
strategic planning projects to demand for goods or services based on historical
data
Wrote The
Wealth of Nations and was the first to recognize the connection between job
specialization and efficiency
Act as a
change agent within the organization and can be classified as either
Transformational or Transactional
Observe
from the sidelines and disengage from their leaders and their organizations
Power an
individual has when they possess a special knowledge, skill, or ability that
others lack
Interpersonal
and technical skill.
The
development of goals, which leads to the development of an overall strategy for
achieving those goal
The
structuring of groups together that perform similar duties
The
ability of an individual to detect emotional cues and adapt his or her feelings
and behaviors accordingly
The
managerial role of entrepreneur, disturbance handler, resource allocator or
negotiator
Asks for
input from others prior to making a decision and defers the decision to the
group
The
willingness to remain faithful to the interests of others and a concern for
followers
Tasks a
manager is expected to perform based on the position he or she holds in the
organization
Inspires
followers to achieve organizational goals
Clarifies
follower role and task requirements
Responsible
for using resources to increase performance and profits
The
managerial role of the figurehead, leader, or liaison
The
display of admirable characteristics that others seek to possess
Applying
general principles of systematic planning and problem solving to direct and
supervise an organization
Makes a
decision and then informs the group about the decision
The
ability to influence others and is dependent upon whether the leader possesses
that which followers seek
Groups
that balance the demand for greater profits while remaining environmentally
sensitive
Created
by Deming to explain the what caused a problem within an organization
The “rule
of thumb” in business where 80% of a business’ sales come from 20% of its
customers
Management
models used to test different solutions under various assumptions through
computer programs or role playing
The study
of an organization based on efficiency and effectiveness
When
workers deliberately worked well below their capacity
Persons
that have or claim ownership, rights, or interest in a corporation
The
precursor to a flow chart created by the Gilbreths to see patterns in activity
which could help eliminate waste and promote efficiency
The
process by which the appropriate amount of inventory required for an organization
is available at all times
Proposed
that classical management theories were not consistent with the personalities
of mature adults
The
driving force to camaraderie and enthusiasm that unifies and energizes the
organization
From your
study of Peter in the books of John, Acts and I Peter: provide 2 specific
examples of when was Peter acting as a transformational leader
From your
reading in I Corinthians 13:11-12, what management theory found in Chapter 2
most closely aligns with addressing the maturity and attitude of the follower
in these verses. Include the specific theory and discuss
Clarifies follower role and task
requirements
Applying general principles of
systematic planning and problem solving to direct and supervise an organization
Asks for input from others prior to
making a decision and defers the decision to the group
Inspires followers to achieve
organizational goals
The ability to influence others and is
dependent upon whether the leader possesses that which followers seek
The ability of an individual to detect
emotional cues and adapt his or her feelings and behaviors accordingly
Act as a change agent within the
organization and can be classified as either Transformational or Transactional
Observe from the sidelines and disengage
from their leaders and their organizations
Interpersonal and technical skill
The structuring of groups together that
perform similar duties
The willingness to remain faithful to
the interests of others and a concern for followers
Power of an individual has when they
possess a special knowledge, skill, or ability that others lack
The display of admirable characteristics
that others seek to possess
Responsible for using resources to
increase performance and profits
Tasks a manager is expected to perform
bases on the position he or she holds in the organization
The managerial role of the figurehead,
leader, or liaison
The development of goals, which leads to
the development of an overall strategy for achieving those goals
Makes a decision and then informs the
group about the decision
The managerial role of entrepreneur,
disturbance handler, resource allocator or negotiator
Groups that balance the demand for
greater profits while remaining environmentally sensitive
Organizational Management is a subset of
managements and is the art of applying general principles of systematic
planning and problem solving to direct and supervise the united efforts of an
organization to meet organizational goals.
_is the developments of goals, which
leads to the developments of an overall strategy for achieving those goals.
Which of the following is true
concerning leadership
A Transactional leader
The ability to persist in the face of
adversity is referred to as the_dimension of emotional intelligence.
Which of the following is NOT a style of
follower?
_feel strongly, one way or the other,
about their organization and leaders, and act accordingly.
According to Kouzes and Posner, _is the
most critical dimension of trust
Types of power include
Henry Mintzberg determined that there
were ten managerial roles could be categorized as interpersonal, informational,
or decisional
A manager taking corrective actions when
the organization experiences unexpected disturbances is performing within
the_of managerial roles
In informational category, managers
perform the roles
A_manager is responsible for oversight
of the resources within one specialized department in the organization
Which of the following is NOT part of
the strategic management process?
Which of the following is a
characteristic of top managers?
Which of the following is NOT a
characteristic of conceptual skills?
A successful manager is able to do all
of the following EXCEPT
In a divisional structure
A critical factor to the success of any
business is assessing the organizations strategic plan to ensure that
personnel, departments, and management are working together toward the same
goals
A _ answers the question, "What is
our reason for being?"
Which of the following is NOT a tool
used by strategic managers?
Operational managers
Due in large part to globalization and
growth of social media, the organizational environments in which management
must operate is not much different than it has been in previous years
An example of external factors effecting
an organization include
According to Jack Welch, a successful
manager will be able to _, handle inside politics and adversity, make tough
decisions courageously, and be a team player with a staff that regularly
changes
The goal of _ is to balance the demand
for greater profits while remaining environmentally sensitive
The "rule of thumb" in
business where 80% of a business sales come from 20% of its customers
Wrote the Wealth of Nations and was the
first to recognize the connection between job specialization and efficiency
Management models used to test different
solutions under various attempts through computer programs or role playing
The ability of an organization to
exploit its environment in the acquisition of scarce and valued resources
The precursor to a flow chart created by
the Gibreths to see patterns in activity which could help eliminate waste and
promote efficiency
The study of an organization based on
efficiency and effetiveness
Line of authority or chain of command
Modifying the actions of individuals or
groups as a response to their errors or expected outcomes
When workers deliberately worked well
below their cpacity
A system created by the Gilbreths to
categorize basic tasks within a process by giving the tasks different symbols
The driving force to camaraderie and
enthusiasm that unifies and energizes the organization
A guideline of Weber's bureaucracy where
emotion and camaraderie are removed from the implementation and enforcement of
rules
A hierarchy of needs proposed by Abraham
Maslow
Similar to Maslow's motivational theory
with the main difference that a person can be motivated by more than one level
at a time
Proposed that classical management
theories were not consistent with the personalities of mature adults
The process by which the appropriate
amount if inventory required for an organization is available at all times
Attempts to explain why the reaction
occurred and uncover the root cause of the issue
Used in strategic planning projects to
demand for goods or services based on historical date
Created by Deming to explain the what
caused a problem within an organization
Persons that have or claim ownership,
rights, or interest inn a corporation
Which of the following is NOT a reason
labor shifted from farms to factories?
Emerged in the 19th century; Was
primarily an American trend
Scientific Management uses scientific
methods to determine the "one best way" to complete a job
Fredrick Taylor used _ to develop the
most efficient way to complete a task
Which of the following is NOT one of
Taylor's four guidelines used to promote efficiency
Which of the following is a negative
aspect of Scientific Management?
Which of the following is the main
difference between administrative management and scientific management?
Which of the following is a function of
management?
The principles of management include
Which of the following is NOT principle
of management listed by Henri Fayol?
According to Fayol, authority was based
on a manager's position in the organization, as well as his or her
intelligence, _, and moral fortitude.
Charisma occurs when:
Weber's guidelines for bureaucracy
include:
Who believed that scientific management
and industrial psychology both could increase organizational efficiency through
alignment of a worker's skills with job requirements?
Which theorist believed that cooperation
is the glue that holds organizations together and is an inherent function
needed for an organizations survival?
The Hawthorne Studies determined that
Which is considered a higher-order need
according to Maslow?
Which is considered a lower-order need
according to Maslow?
According to McGegor, Theory X managers
According to McGregor, Theory Y managers
assume that employees
Argyris suggests that encouragement,
reinforcement, and _, forster growth.
Which of the following is NOT a
component of forecasting?
In a doctor's office, which of the
following is an application of Queuing theory?
According to Fiedler, the effectiveness
of a leader is determined by the degree of match between a dominant trait of
the leader and favorableness of the situation for the leader.
The essence of Deming's quality
improvement model is:
In the check phase of Deming's quality
improvement model
Which of the following is NOT one of the
five disciplines of the learning organization?
What are the one of the four levels of
the Senge innovative learning process?
Which of the following is NOT considered
one of Deming's fourteen points of basic industry transformation?
_______ is the development of goals,
which leads to the development of an overall strategy for achieving those goals.
following is true concerning leadership?
4. A Transactional leader
5. The ability to persist in the face of
adversity is referred to as the dimension of emotional intelligence.
6. Which of the following is NOT a style
of follower?
7. _________feel strongly, one way or
the other, about their organization and leaders, and act accordingly.
According to Kouzes and Posner, _____ is
the most critical dimension of trust
9. Types of power include
11. A manager taking corrective actions
when the organization experiences unexpected disturbances is performing within
the ______ of managerial roles.
12. In the informational category,
managers perform the roles
A _____ manager is responsible for
oversight of the resources within one specialized department in the organization
14. Which of the following is NOT part
of the strategic management process?
15. Which of the following is a
characteristic of top managers?
16. Which of the following is a
characteristic of conceptual skills?
17. A successful manager is able to do
all of the following EXCEPT
18. In a divisional structure
A_____ answers the question, "what
is our reason for being?"
21. Which of the following is NOT a tool
used by strategic managers?
22. Operational managers
An example of external factors effecting
an organization include
25. According to Jack Welch, a
successful manager will be able to _____, handle inside politics and adversity,
make tough decisions courageously, and be a team player with a staff that
regularly changes.
The goal of _____ is to balance the
demand for greater profits while remaining environmentally sensitive
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