Liberty
University BUSI 300 test 3 solutions answers right
How
many versions: 5 different versions
A report that recommends to management the
installation of a new computer system is an example of an internal proposal
Speakers who use presentation visuals are considered
better prepared and more persuasive and interesting then speakers who do not
use visuals
A pie chart is the best type of graphic aid to use to
summarize the results of a survey question to which each respondent could check
more than one answer
You need to produce a graphic for your employees that
depicts the process of handling customer service complaints. Which would be
your BEST choice
Taylor has an interview; which of the following items
will she likely NOT need to take with her
Which of the following is the BEST advice for
including objectives in a proposal
Which of the following would BEST capture the
attention of the audience in an introduction to a speech about diversity in the
workplace
Interpretation and analysis of a graphic should appear
before the graphic is shown
Extemporaneous speeches require no preparation or
rehearsal
Which of the following provides the best definition of
a report
José is making a presentation to potential donors for
International University about design and construction plans for the new Health
Sciences Center planned for the institution. He has never spoken to these
donors before and he is new to the university. Which of the following
techniques should he use to make an effective presentation
Which of the following is NOT true concerning the
table of contents of a report
The way in which a speaker produces and joins sounds
is referred to as
Rozell & Ramos Associates wants to ask companies
to submit bids to design the lighting in their new building. The Associates
will develop which of the following documents to solicit bids
Which of the following does NOT apply to designing a
questionnaire
By sending unsolicited application letters
What is the best attitude to have regarding finding a
job
Completing a self-, career-, and job analysis will
assist you in the employment process by
Which of the following statements is correct
concerning the use of color in electronic slide presentations
Which of the following is FALSE concerning the
chronological résumé
The content outline of a report
Phillip has prepared the following list of questions
to ask the interviewer during his initial job interview. Which question should
he avoid asking the interviewer
Which of the following is NOT an error in data
gathering
Gerome has planned a distance presentation for new
employees in his company’s six locations. Since he has not previously met the
participants in person, he should schedule a conference call with the
participants to establish rapport prior to the distance presentation
Which of the following statements about employment
interviews is FALSE
A male friend has asked for advice on how he should
dress to give a presentation at a local business organization's annual awards
banquet to be held in a downtown hotel. Which of the following would be your
BEST suggestion
Data on the growth of online business transactions
over a five-year period would best be shown in a line chart
Practicing for a job interview is not generally
recommended as it causes the candidate to sound rehearsed and insincere
Which of the following should a speaker generally
avoid in the body of a presentation
You are organizing your résumé for a highly
competitive summer internship with an accounting firm. You believe your
education is your strongest qualification because your work experience has been
seasonal jobs at minimum wage. You also believe that your abilities, interests,
and character are qualities that closely parallel the job description supplied
by the business. What type of résumé would be LEAST preferred for conveying
your strengths?
Documentation of the work of others accomplishes all
but which of the following
When preparing a scannable résumé, it is advisable for
the applicant to use creative formats that simulate catalogs or newspaper
columns to set the résumé apart visually from many others that will be received
A report that provides a written description of how an
organization can meet the needs of another organization by providing products,
services, or solutions to problems is what kind of report
Which of the following guidelines is NOT applicable to
the design of electronic slides
Adam is back in the job market after five years of
employment at his former company. What should he emphasize most in his résumé?
Which of the following is FALSE concerning effective
team presentations
Which of the following guidelines does NOT apply to a
bar chart
A report on market comparisons of tuition at state
universities should follow which of the following sequences of problem-solving
steps
For Kayla to avoid a visual distortion in the bar
chart she is creating to show her company’s sales by region, she should design
the quantitative axis to begin at zero, and make each bar the same width
Thomas is writing a report which contains a column
(vertical) bar chart that shows last year's employee enrollment in three
management training programs: conflict resolution, time management, and team
building. Which of the following statements best interprets and analyzes the
graph
Gannon has prepared an effective and well-thought-out
electronic presentation on business uses of social networking. As he is setting
up for his presentation, the laptop he plans to use with the projector has a
hardware failure. What should he do
Which of the following is NOT a weakness in data
interpretation
XYZ, a potential supplier to NASA, would typically
submit an RFP (request for a proposal) to NASA in order to obtain a contract
with this government agency
Which of the following is NOT recommended behavior in
a job interview
Which of the following guidelines is appropriate when
preparing memo and letter reports
A manager who asks for a report on the best phone
system for an office may request a justification report to support the
recommended decision
When an effective graphic is used in a report, there
is no need for additional interpretation and analysis of the data
Management is requiring employees at Sentac
Enterprises to attend a presentation by your consulting firm about how to
prevent sexual harassment in the workplace. What technique should you use to
get the audience interested in the presentation?
You have just returned from an interview with a
company and are considering the appropriateness of a thank-you letter or note.
The thank-you message is
A recommended response to an illegal interview
question is to refuse to answer and end the interview
A
letter of application should be biographical and trace the accomplishments
(educa-tion, jobs, etc.) of the applicant in chronological order
Scholarly
journals in the social sciences tend to use the APA referencing method, while
MLA is commonly used in the humanities
Which
of the following is an example of a desirable professional attitude during a
job interview
When
an interviewer deliberately creates anxiety to assess your ability to perform
under stress, the interviewer is conducting an unstructured interview
Evan
is preparing a vésumé for posting to YouTube. Which of the following should he
avoid in preparing his video
By
sending unsolicited application letters
Which
of the following is NOT true concerning the table of contents of a report
Which
of the following is NOT true of the parts of a business report
In
a typical business presentation, the number of major points should be limited
to three to five
Gabrielle
has an interview for a position in sales. Which of the following would most
likely contribute to a favorable first impression in the interview
Jennifer,
a young business associate with your firm, is anticipating her first
international sales tour to make presentations to businesses in five countries.
You recall your own first trip abroad and some awkward problems you encountered
in business protocol. Which of the following would NOT be good business
etiquette advice for Jennifer
Which
of the following is BEST for comparing the total dollars spent among five fast
food restaurants
You
need to produce a graphic for your employees that depicts the process of
handling customer service complaints. Which would be your BEST choice
Which
method of research would be best for researching whether distance learning or
traditional classroom instruction is more effective for your company's
employees
Which
of the following is an example of an effective talking title
Which
of the following is the BEST advice for including objectives in a proposal
The
director of a professional organization who asks for a report on developing an
online newsletter for members may request a justification report to support the
recommended decision
You
are organizing your résumé for a highly competitive summer internship with an
accounting firm. You believe your education is your strongest qualification
because your work experience has been seasonal jobs at minimum wage. You also
believe that your abilities, interests, and character are qualities that
closely parallel the job description supplied by the business. What type of
résumé would be LEAST preferred for conveying your strengths
To
produce a unified team presentation, many experts recommend scheduling at least
five practice sessions
In
general, companies using video interviews agree that video interviews are
excellent for screening applicants, while live interviews are appropriate for
final interviews
Which
of the following statements is FALSE concerning the introduction of a
presentation
A
pictogram could be used to track progress toward completion of a six-month
construction project
An
analytical report
Which
of the following statements BEST summarizes the role of online job searching
Which
of the following procedures is NOT recommended when conducting an electronic
search
Plagiarism
is the presentation of someone else’s ideas or words as your own
Management
is requiring employees at Sentac Enterprises to attend a presentation by your
consulting firm about how to prevent sexual harassment in the workplace. What
technique should you use to get the audience interested in the presentation
Which
of the following is recommended during delivery of a presentation
Which
of the following statements is correct concerning the writing of proposals
Which
of the following is true when using color in presentation visuals
A
typical short report includes
Kendrick,
a recent college graduate, wants to communicate that he can get along with
others and is accepting of diversity. Which of the following statements should
he avoid making
When
the interviewer follows a predetermined agenda such as a checklist or series of
questions, he or she is conducting a structured interview, even though it may
not seem structured to the applicant
In
a report on effective advertising to the net generation, researchers explain
the small size of the selected sample and the use of three selected online
databases. They are describing the ____ of the study
Increasingly,
companies are designing application forms to be tests of the applicant's
written communication skills
A
report that recommends to management the installation of a new computer system
is an example of an internal proposal
The
statement of purpose is the goal of the study and includes the objectives the
researcher hopes to accomplish
The
most widely used report format for communication within an organization is the
letter report
Gestures
should be eliminated during a business presentation since they distract your
audience
Which
of the following statements is NOT correct concerning the appendix of a report
If
the interviewer has been thorough, it is appropriate to say, “I don’t have any
questions” when asked at the end of an interview
The
use of first-person pronouns (I or we) are generally acceptable in a formal
report
Which
sentence BEST introduces a graphic that depicts the way people access an
organization’s information on a website
Which
of the following is FALSE concerning cultural perceptions of North Americans
Email
polling is a popular primary research method, though it typically takes longer
to conduct than other data collection methods
The
pattern for incorporating graphs in text is
Because
scripted speeches restrict eye contact with the audience
A
report that provides a written description of how an organization can meet the
needs of another organization by providing products, services, or solutions to problems
is what kind of report
You
want to show total U.S. auto sales in each year since 2005; the data could be
illustrated using either a pictogram or a bar chart
In
order for survey research to be credible, the selected sample must be
representative of the population
The monthly financial statement that Sharecom Investments sends to
its investors is an example of an analytical report
Reports typically travel upward in an organization because they
usually are requested by a higher authority
The main function of vertical reports is to contribute to
management control
XYZ, a potential supplier to NASA, would typically submit an RFP
(request for a proposal) to NASA in order to obtain a contract with this
government agency
Attendance records are an example of an are analytical report
Limitations refer to boundaries imposed outside the control of the
researcher, such as time limit and budget
The statement of purpose is the goal of the study and includes the
objectives the researcher hopes to accomplish
Hypothesis testing is appropriate only in observational research
settings
Reports that examine the buying habits of a group of teenagers at
three-month intervals are examples of a longitudinal study
Primary research sources include periodicals, computer databases,
and encyclopedias
Electronic databases provide access to articles from newspapers,
magazines, journals, and other types of publications
A customer service representative who regularly tracks the type of
customer complaints made through the company's 800 number is conducting
experimental research
Secondary research is only necessary when primary research does
not yield enough information
As a business researcher, one may safely accept published material
as being objective
Reliability refers to the degree to which data measures what it is
intended to measure
In order for survey research to be credible, the selected sample
must be representative of the population
Plagiarism is the presentation of someone else’s ideas or words as
your own
Scholarly journals in the social sciences tend to use the APA
referencing method, while MLA is commonly used in the humanities
Referencing is essential when material is quoted from a source and
is optional when paraphrasing
Email polling is a popular primary research method, though it
typically takes longer to conduct than other data collection methods
While cross-cultured market research is expensive, it is
worthwhile before a product launch is attempted
Including an even number of choices on a rating scale is advisable
to eliminate the tendency of some groups to choose the noncommittal mid-point
on the range
The development of an effective survey instrument, such as a
questionnaire or interview guide, is critical to obtaining reliable and valid
data
Correlation analysis might be used to determine whether a
relationship existed between how respondents answered one item and how they
answered another
Recommendations should flow naturally from one's summary and
conclusions and should not come as a surprise to the reader
The conclusion of a report should include a summary of findings
and suggested action based on research
The research strategy used at Novartis International is to
concentrate on cures for highly visible diseases
Novartis CEO Daniel Vasella advises ignoring competitors’ blogs as
a source of information for business forecasting
Which of the following provides the best definition of a report
Brigit, head of a bank's internal auditing division, has prepared
a report on current auditing procedures. The report which presents suggested
solutions to the bank’s auditing problems is what kind of a report
Fazer Technologies distributed copies of its annual report to it
stockholders. This report is which of the following types of reports
A report that provides a written description of how an
organization can meet the needs of another organization by providing products,
services, or solutions to problems is what kind of report
Which of the following represents the correct sequence of steps in
the problem-solving process
A report on market comparisons of tuition at state universities
should follow which of the following sequences of problem-solving steps
As a result of the changing demographics in your area, your
company has decided to hire those previously declared "unemployable."
Your task is to educate these people to do the job. Which of the following
questions will help you MOST in solving the problem
When explaining "limitations," the researcher is noting
In a report on effective advertising to the net generation,
researchers explain the small size of the selected sample and the use of three
selected online databases. They are describing the ____ of the study
If you wanted to research the Internet for articles on outsourcing
to India, which of the following key phrases would result in the narrowest
search
Which of the following statements about Internet resources is
correct
Which type of primary research requires no direct involvement with
human subjects
Which of the following is the most accurate statement concerning
the use of primary and secondary research methods
Which of the following is a source of primary data
Which of the following objectives is FALSE concerning
the conducting of secondary research
Which method of research would be best for researching whether
distance learning or traditional classroom instruction is more effective for
your company's employees
If your research calls for counting the number of people entering
two grocery stores, recording certain physical characteristics, and comparing
those two sets of data, you would be conducting ____ research
Which research method would be best for determining whether
employees in Acme Company’s computer assembly produce more under Theory X or
more under Theory Y management style
A market researcher who uses primary research may use which of the
following methods
Which of the following procedures is NOT recommended
when conducting an electronic search
If your research calls for counting the number of people entering
two fast-food restaurants, recording certain behavioral characteristics, and
comparing those two sets of data, you would be conducting ____ research
The best definition for reliability is
Which of the following statements about sampling is correct?
Conducting a pilot test of a survey instrument involving a small
group of the population can
Which of the following techniques is most effective for taking
notes from secondary sources
Documentation of the work of others accomplishes all but which of
the following
In-text citations for paraphrases prepared using the APA format
include the following
Which of the following is the BEST suggestion for
preparing accurate documentation in a report?
Which of the following does NOT apply to designing a
questionnaire
A consumer researcher who observes the buying habits of people at
a clearance warehouse is using which of the following methods for collecting
data
Which of the following is NOT an error in data
gathering
The results of product research conducted within a particular
cultural setting
Which of the following is NOT a weakness in data
interpretation
You have gathered data from printed and online sources as well as
from a survey. What should you do to organize the writing of your report
Which of the following is a common error that MOST
hinders the accurate interpretation of data
Which of the following would be considered a recommendation
Which of the following is FALSE concerning the use
of Internet sources for research
Which of the following statements is MOST accurate
concerning information overload
Which of the following is FALSE concerning
the research efforts of Novartis
People who want to understand the interpretation of data are
generally more interested in reading about proportions and ratios than about
specific numbers
Fractions, percentages, and the Dow Jones industrial averages are
examples of the common language used in communicating difficult or complex
numbers
When viewing tabulated research results, readers or listeners need
exact statistics rather than rounded fractions and percentages
When report writers present quantitative data, it is their ethical
responsibility to provide all of the data rather than just a graphic
representation of the data
Graphics should clarify, simplify, or reinforce the text
discussion
The extreme use of color, complicated symbols and art techniques,
and unusual combinations of typefaces, should be avoided because they can
distract and bury relevant data
While text can be given an unethical slant, graphic aids eliminate
that risk because of their quantitative nature
Flip charts and white boards are obsolete and have been replaced
by electronic presentations
Graphics in reports generally do not need titles because their
content is obvious
“Talking titles” that interpret the data shown in a graphic are
recommended in reports rather than general headings such as “Results” or
“Findings.”
For Kayla to avoid a visual distortion in the bar chart she is
creating to show her company’s sales by region, she should design the
quantitative axis to begin at zero, and make each bar the same width
Labeling each piece of a pie chart is not required, as long as the
most important pieces are explained
To depict sales trends for the past five years, you would create a
bar chart with the y-axis beginning at the lowest value reported
A line chart is an effective graphic for comparing housing prices
in a particular state or region with housing prices in the United States over a
five-year period
A pictogram could be used to track progress toward completion of a
six-month construction project
You want to show total U.S. auto sales in each year since 2005;
the data could be illustrated using either a pictogram or a bar chart
Data that can be presented in a pie chart may also be presented in
a bar chart, but the reverse is not always true
A pie chart is the best type of graphic aid to use to summarize
the results of a survey question to which each respondent could check more than
one answer
Data on the growth of online business transactions over a
five-year period would best be shown in a line chart
A graphic that will not fit on the page where it is introduced
should be placed in an appendix
Interpretation and analysis of a graphic should appear before the
graphic is shown
When an effective graphic is used in a report, there is no need
for additional interpretation and analysis of the data
Using the default settings in presentation software programs is
recommended, since software manufacturers assure that they accurately reflect
the rules for graphic aid design
YouTube removes videos that are posted by users without permission
of the copyright owners
Fraction, ratios, and percentages are examples of which of the
following
Which of the following statements is correct concerning the
reporting of quantitative data
Which of the following statements is correct concerning the use of
graphics
Which of the following is NOT an acceptable design
guideline that will help a viewer understand a graphic
What best determines if a graphic presentation is effective
Which of the following is an example of an effective talking title
Which of the following techniques would reduce the possibility
that a reader or listener would be misled by a bar chart
A Gantt chart is
The board of directors of your organization will meet for a
luncheon next month in a suburban hotel. Because of confusion in finding the
location for the last meeting, your associate has asked you to provide better
directions before the upcoming meeting. What type of graphic would best convey
this arrangement
Which graphic aid would be best to show Starbuck’s quarterly sales
over a 5-year period
The state board of education has asked for the number of last
year's high school graduates attending each of the state's 19 public
universities. Which of the following graphics would be MOST
effective
Which of the following guidelines does NOT apply to
a bar chart
The BEST graphic device to represent the sales of
DVR devices over the last five years, with proportionate sales reflected for
four age categories each year would be a
Which of the following is FALSE concerning the use
of pictograms
A company that wants to chart employee absences over a two-year
period should use which of the following
You want to show actual and budgeted expenses over the last five
years for your company. The BEST graphic to use is a
Which of the following is BEST for comparing the
total dollars spent among five fast food restaurants
Which of the following is correct concerning the design of pie
charts
You are preparing a graphic for the Empty Stocking Fund to show
the proportionate low spending on administrative overhead as compared to
services for children. Your pie chart should
You need to produce a graphic for your employees that depicts the
process of handling customer service complaints. Which would be your BEST
choice
Placing graphic material in the appendix is
The pattern for incorporating graphs in text is
Which of the following numbering systems is recommended when
incorporating graphs, pictures, and tables into a written report
Which of the following sentences best introduces a graph in a
written report
In formatting a report, you discover that an entire table will not
fit on the bottom of a page. You should
When interpreting and analyzing a graphic presented within the
text
Which sentence BEST introduces a graphic that
depicts the way people access an organization’s information on a website
Thomas is writing a report which contains a column (vertical) bar
chart that shows last year's employee enrollment in three management training
programs: conflict resolution, time management, and team building. Which of the
following statements best interprets and analyzes the graph
Which of the following is true concerning the use of graphics in
business documents
Which of the following statements is MOST accurate
in regard to presentation software for the design of graphics
Which of the following statements is accurate concerning digital
material on YouTube
Which of the following statements about statistics is FALSE
The need for preliminary and addenda items is influenced by the
length of the report and its formality
Word processing software can simplify the tedious task of creating
a table of contents
An executive summary should only be used for long and complex
reports
An abstract, or executive summary, summarizes the findings section
of the formal report but does not mention the recommendation(s).
Conclusions are drawn by inference from research findings, while
recommendations are the writer's opinion of what action should be taken based
on the conclusions
When the reference list of a report includes sources not cited in
the report, it is referred to as a bibliography or works consulted
An appendix contains supplementary information that supports the
report but is not appropriate for inclusion in the report itself
Talking headings are preferred in business reports because they
tell about the content of the sections and reveal any conclusion(s) presented
in the sections
All report headings that are of the same level must be consistent
in positioning, appearance, and grammatical construction
A manager who asks for a report on the best phone system for an
office may request a justification report to support the recommended decision
The director of a professional organization who asks for a report
on developing an online newsletter for members may request a justification
report to support the recommended decision
Businesses often develop their own report styles which may differ
from standard style manuals
The use of first-person pronouns (I or we) are
generally acceptable in a formal report
“Authorization was received from the IRS” is an example of a
sentence using active voice
When designed correctly, form reports save time and increase
clerical accuracy over individually prepared reports
The most widely used report format for communication within an
organization is the letter report
When a consultant proposes a program to a client, the most
suitable report form is a memorandum report
An unsolicited proposal is prepared by an individual or firm that
sees a problem to be solved and submits a proposal for consideration
A report that recommends to management the installation of a new
computer system is an example of an internal proposal
An RFP describes a problem that needs to be solved and invites
respondents to describe their proposed solutions
With team-prepared proposals, the whole team typically works
together on each section of the proposal
A report that recommends to management the adoption of a
particular cell phone plan for company employees is an example of an internal
proposal
U.S. firms such as AFLAC typically protect themselves against
competitors by including in their annual corporate reports only that which is
required by the Security and Exchange Commission.
Requirements for disclosure in companies’ annual reports are
consistent throughout the world
A limitation of group support systems is that only sequential
editing is supported
The executive summary in a formal report should
Which of the following is NOT true of the parts of a
business report
An analytical report
Which of the following is NOT true concerning the table of
contents of a report?
Which of the following is NOT true of the executive summary
Which of the following is correct concerning the executive summary
(abstract) in the preliminary pages and the summary that appears as a final
section of the report body
Which of the following is correct concerning the analysis sections
of a formal report
Which of the following best describes the purpose of an analytical
report
Which of the following statements is NOT correct concerning the
appendix of a report
The content outline of a report
Which of the following headings is NOT parallel with the others
A typical short report includes
Which of the following is applicable to the development of
headings for a report
Which of the following descriptions is most valid, as it applies
to accurate methods of analyzing data
Derek is writing a short report about his findings on the
attitudes of custodial employees on the job. The audience for the report is
Physical Plant management for the company. Which of the following formats
should Derek use
Which of the following is NOT a benefit of form reports
Which of the following guidelines is appropriate when preparing
memo and letter reports?
Which of the following statements is correct concerning the
writing of proposals
A manager who wants to introduce flexible work schedules in a
company will write which one of the following proposals for management
consideration
Rozell & Ramos Associates wants to ask companies to submit
bids to design the lighting in their new building. The Associates will develop
which of the following documents to solicit bids
As a restaurant owner, you are submitting a proposal to a local
radio station, offering to operate a concession stand during an all-day benefit
to raise money for your city library. Which of the following would be an
acceptable place to present the expected costs
Which of the following is the BEST advice for including
objectives in a proposal
Which of the following statements is FALSE in regard to
collaborative report preparation in a typical writing team
Which of the following is true concerning what the writer should
do during the preparation of an effective proposal
The AFLAC annual report, rated as one of the best, is an example
of which type of report
According to annual reports expert Sid Cato, a company’s annual
report should
A team of collaborative writers are preparing a procedures manual
for the firm's employees. They have divided the writing task so that each
writer is working on a different part of the manual at the same time; the team
is applying
The World Wide Web offers easy access to a universe of
information; therefore
Regina runs into her supervisor in the hallway and updates him on
a current project. Such an encounter is a type of oral briefing
To be effective as a presenter, you must spend time learning about
the audience
Sierra is planning a presentation on teamwork. An important part
of planning this presentation should be for her to determine what she wants to
accomplish during this presentation
Humor should not be used when introducing a presentation because
it can be offensive to members of the audience
Because spoken communication is more difficult to process than
written communication, complex, lengthy sentences that are acceptable for
written documents are NOT effective in a presentation
In a typical business presentation, the number of major points
should be limited to three to five
The close of a presentation should be creative and memorable
because audiences tend to remember what they hear last
Speakers who use presentation visuals are considered better
prepared and more persuasive and interesting then speakers who do not use
visuals
To avoid clutter, you should limit slide content to key ideas
presented in as few words as possible
As a general rule in presentations, a speaker should include only
one major idea on each slide
Since color is an attention getter, the skilled presenter should
use as many different colors as his or her software supports
Black text against a white background provides the greatest
contrast
Extemporaneous speeches require no preparation or rehearsal
When delivering a presentation, an impressive introduction of you
as the speaker will help to establish your credibility with the audience
Gestures should be eliminated during a business presentation since
they distract your audience
One effective way to elicit feedback about your presentation from
an intercultural audience is to frequently ask them if they understand
North Americans are perceived by members of some cultures as too
casual in their presentation style
Although North Americans prefer a direct approach (with the main
idea presented first) in most presentations, many cultures including the
Japanese, Latin Americans, and Arabs consider the straightforward approach
tactless and rude
Simplified English, with a core vocabulary of 1,500 words, is
recommended when presenting to an audience of people who speak English as a second
language
To produce a unified team presentation, many experts recommend
scheduling at least five practice sessions
Team members who are not currently speaking during the
presentation should maintain eye contact with the audience or look at their own
notes
Gerome has planned a distance presentation for new employees in
his company’s six locations. Since he has not previously met the participants
in person, he should schedule a conference call with the participants to
establish rapport prior to the distance presentation
Under the Copyright Act of 1976, copyright is automatic as soon as
a file is posted to the Internet
Java applets developed by Sun Microsystems can be used to enhance
websites and cell phone applications
An accent can be perceived either negatively or positively by an
audience
Sun Microsystems CEO, Scott McNealy, once banned the use of
PowerPoint by his employees
Knowing the audience for a business presentation involves
Which of the following is a factor that will help you direct a
presentation specifically to an audience
Which of the following statements is FALSE
concerning the introduction of a presentation
Which of the following is a goal of an effective introduction to a
presentation
Which of the following should a speaker generally avoid in the
body of a presentation
Management is requiring employees at Sentac Enterprises to attend
a presentation by your consulting firm about how to prevent sexual harassment
in the workplace. What technique should you use to get the audience interested in
the presentation
Which of the following would BEST capture the
attention of the audience in an introduction to a speech about diversity in the
workplace
Jacob, an expert in traffic patterns requirements for increasing
highway lanes, is presenting to the Tennessee Department of Transportation
about the need for additional highway lanes between Nashville and Memphis. What
would be an effective opening for his presentation
Tristan is developing a presentation for employee orientation.
Which of the following should NOT be used as a technique to
ensure that the audience understands the points of his presentation
Jessica, an architect with experience in designing jails for rural
areas, is making a presentation to the Nixon County Board of Supervisors to
convince them to hire Peterson & Melton Architects to design and manage the
building of their 200-bed jail in rural Alabama. What would be an effective
closing to her presentation
Ravi has just presented a preview of the office of the future to a
group of office managers. Which of the following would provide the best closing
to his presentation
Scarlette is developing appropriate presentation visuals for an
upcoming workshop. Which of the following is a limitation of using an
electronic presentation
Randall, an advertising campaign specialist, is making a
presentation to decision makers at his firm on marketing a new sports nutrition
supplement, Crealean, for building muscle. What would be the most effective
presentation visual for him to use
When designing an electronic slide
Which of the following guidelines is NOT applicable
to the design of electronic slides
Which of the following is true when using color in presentation
visuals
Which of the following statements is correct concerning the use of
color in electronic slide presentations
The way in which a speaker produces and joins sounds is referred
to as
Gannon has prepared an effective and well-thought out electronic
presentation on business uses of social networking. As he is setting up for his
presentation, the laptop he plans to use with the projector has a hardware
failure. What should he do
Which of the following statements is true of the use of
presentation visuals
An engineer would like to give an electronic presentation on his
company's new security product to a client. The engineer would like to project
a high-tech, classy, and simple image in his presentation. What color scheme
would you recommend that he use
Which of the following is recommended during delivery of a
presentation
Which of the following is NOT recommended concerning
the use of gestures during a business presentation
During the question-and-answer period at the end of your
presentation
Because scripted speeches restrict eye contact with the audience
In the national organization Toastmasters, members are required to
speak on a regular basis. In one situation, a member pulls a topic from a hat,
spends a few minutes preparing, and then gives a 3-5 minute presentation on the
topic. What kind of delivery is this
Which of the following is NOT true of an
extemporaneous business presentation
José is making a presentation to potential donors for
International University about design and construction plans for the new Health
Sciences Center planned for the institution. He has never spoken to these
donors before and he is new to the university. Which of the following
techniques should he use to make an effective presentation
Crystal, a special events coordinator for the American Heart
Association, is visiting Henderson Middle School to kick off a campaign called
Jump Rope for Heart. She is in a gymnasium speaking to 300 11-year-old students
without the aid of a microphone. Which particular vocal quality might be a
concern
A male friend has asked for advice on how he should dress to give
a presentation at a local business organization's annual awards banquet to be
held in a downtown hotel. Which of the following would be your BEST
suggestion
When creating a "winning team" to prepare and deliver a
team presentation
Which of the following is FALSE concerning
effective team presentations
Distance delivery presentation methods are appropriate
You will make an initial presentation to the board of directors of
an international company. All members of the board are competent speakers of
English as a second language. You should
You will be making a presentation to an Arab audience. Remember
that
Which of the following is FALSE concerning cultural
perceptions of North Americans
Which of the following should be avoided when speaking to an Asian
audience
Jennifer, a young business associate with your firm, is
anticipating her first international sales tour to make presentations to
businesses in five countries. You recall your own first trip abroad and some
awkward problems you encountered in business protocol. Which of the following
would NOT be good business etiquette advice for Jennifer
Which of the following is true concerning the English language
Which of the following sentences would be most effective in a
presentation to employees in your Tokyo office regarding new hiring policies
Which of the following techniques should you consider when using
Java script as designed by Sun Microsystems to upload presentations to the Web
Jon is researching and writing a presentation request by his boss
regarding beginning a business casual dress policy at Baltz& Stein
Architects. In his research, he finds a suggested dress code from the American
Institute of Architects and wants to include information from it in the
presentation. How should he include the AIA policy without infringing on the
copyright
Marcus, Leroy, and Mallory are planning to give a team
presentation on diversity for their company. Which of the following is NOT
an effective guideline for their team presentation
When planning and practicing your presentation to a national
audience, how should you handle a Deep South accent
A job applicant should complete an assessment of the career field
and the particular job before preparing a résumé
Networking both electronically and in person is important to
gaining job leads and career counseling
On the initial scan, an employer typically reads each résumé
carefully, looking for reasons to pursue the applicant
A career summary section on your résumé has become a standard
section in today’s information age
Jobs included in the work experience section of a résumé may be
listed in chronological order or in order of job relatedness
Employers generally prefer not to receive information that
provides information about gender, age, marital status, religion, national
origin, or disability because questions could be raised about whether the
information was used in the hiring decision
Friends, relatives, and neighbors make good job references because
they know the candidate well and can personalize their recommendations
The well-planned résumé will slightly understate the credentials
of the applicant to avoid the risk of unethical embellishment
An effective résumé summarizes the career-related strengths and
weaknesses of the job applicant
A job applicant need no longer be concerned about the possibility
of gender discrimination in employment, since it has been illegal for decades
When preparing a scannable résumé, it is advisable for the
applicant to use creative formats that simulate catalogs or newspaper columns
to set the résumé apart visually from many others that will be received
A scannable résumé can be categorized and ranked by the employer
based on the number of key word matches found
Daphne is applying for a job as an interior designer and would
like to supplement her standard résumé with illustrations of projects she has
completed; she should prepare a professional portfolio
La’Shon is hoping to obtain a job in broadcasting and plans to
send his résumé to a variety of media organizations. He should make his résumé
as convincing as possible but should not send a video to avoid possible
discrimination due to gender, ethnicity, or other characteristics
Both paper and electronic résumés should be accompanied by an
application message or cover letter
A letter of application should be biographical and trace the
accomplishments (education, jobs, etc.) of the applicant in chronological order
A key to the Container Store’s success as a recognized best
company to work for is its forthright sharing of financial information with all
employees
When gaps exist in employment history, the candidate should adjust
other dates so as not to reveal the gap and compromise chances of obtaining an
interview
Revealing marital status on a résumé is generally more advisable
for a woman than for a man
Internet recruiting has surpassed newspaper advertising in terms
of volume of applicants generated and recruited
Completing a self-, career, and job analysis will assist you in
the employment process by
Which of the following is NOT one of the steps in
the research phase of a job search
What is the best attitude to have regarding finding a job
Seeking to move up to a middle management position at his company,
Seth has decided to network with coworkers, former teachers, and a former supervisor.
His networking may help him to
Which of the following is the longest used method for locating a
job
Which of the following statements BEST summarizes
the role of online job searching
Paul is using the Internet to locate job opportunities. Which of
the following will be the MOST effective way to access
information on available jobs through a Google search
Which one of the following statements is FALSE concerning
a job objective
Which of the following descriptions of duties in the work
experience section of a résumé is most effective
Which of the following statements represents the BEST advice
for inclusion of personal information on a résumé
Including complete information about your references on a résumé
Which of the following is FALSE concerning the
chronological résumé
Adam is back in the job market after five years of employment at
his former company. What should he emphasize most in his résumé
An employer is likely to interpret a writing style or punctuation
error on your résumé or letter of application as an indication that
You are organizing your résumé for a highly competitive summer
internship with an accounting firm. You believe your education is your
strongest qualification because your work experience has been seasonal jobs at
minimum wage. You also believe that your abilities, interests, and character
are qualities that closely parallel the job description supplied by the
business. What type of résumé would be LEAST preferred for
conveying your strengths
To accommodate different employers’ preferences for the
presentation and delivery of résumés, a person should prepare
When formatting a scannable version of your résumé
Which is true concerning the format for electronic résumés
Chen is searching for a job and has prepared a thorough résumé
that includes the customary sections, plus information related to his volunteer
work and foreign travel. Including these "extras" has caused his
résumé to be two pages in length. What advice would you give him
Katina is formatting a scannable version of her resume for her job
search. She should
Evan is preparing a vésumé for posting to YouTube. Which of the
following should he avoid in preparing
his video
Alicia has developed a standard resume for her job search for a
technical writing position. Which of the following would be the MOST useful
additional tool for communicating her qualifications?
While e-portfolios and employment videos are helpful in
communicating a person’s qualifications and abilities, their use may also
Which of the following is the BEST suggestion for
preparing an employment video
A résumé summarizes information related to a job's requirements;
the application message
A letter of application or application email message ideally
should be addressed to
By sending unsolicited application letters
The organizational plan for an application message is most like
that of a
Which of the following would be the BEST opening
sentence for an application letter for a sales trainee job that was advertised
on a company website
Marisol wants to know the best way to let the recipient of her
application letter know that her résumé is included. Which of the following
would you advise
Franz is sending a résumé to an advertising agency that has
advertised in his local newspaper for a copywriter. Which of the following
would make the best closing sentence for the application letter
Which of the following is the BEST way to respond in
your application letter to requested information related to salary expectation
Juanita is a new college graduate involved in the job search
process. What advice will you give her concerning the physical appearance of
résumés and accompanying application letters she will mail to potential
employers
Management of the Container Store feels that open sharing of
information with its employees
Which statement is most accurate as describing discrimination in
employment
Online recruiting is beneficial because
In a structured interview, the interview format evolves as
interaction between the interviewer and the candidate takes place
When the interviewer follows a predetermined agenda such as a
checklist or series of questions, he or she is conducting a structured
interview, even though it may not seem structured to the applicant
When an interviewer deliberately creates anxiety to assess your ability
to perform under stress, the interviewer is conducting an unstructured
interview
The purpose of a stress interview is to observe how an interviewee
performs in an anxiety-producing situation
In general, companies using video interviews agree that video
interviews are excellent for screening applicants, while live interviews are
appropriate for final interviews
The best advice concerning dress for a career interview is
conservatism
The best time to find out general information about an
organization is during the job interview
It is generally acceptable to be a few minutes late to a job
interview with a U.S. company, as long as you call and explain the reason for
the delay
As an applicant, if you look and dress like the people who already
work at the company, the interviewer will be able to visualize you working
there
Practicing for a job interview is not generally recommended as it
causes the candidate to sound rehearsed and insincere
Since interviewers typically delay forming their impression about
an applicant until well into the interview, the interviewee need not be
concerned with nervousness or a slow warm up in the first few minutes
Good preparation for an interview is to study your résumé, as the
typical interview focuses on information contained in the applicant's résumé
The goal of behavioral questions asked during an interview is to
challenge you to provide real evidence of your skills
Companies may use brain teasers and riddles as part of the
interview to determine the job applicant’s ability to think quickly and
creatively
A recommended response to an illegal interview question is to
refuse to answer and end the interview
Increasingly, companies are designing application forms to be
tests of the applicant's written communication skills
Sending a thank-you message following an interview is a
professional courtesy, but unnecessary if you thank the interviewer before
departing from the interview
Like other messages that convey unpleasant news, job-refusal
letters are written inductively
Since Pein has not received a response to his letter of
application and résumé sent several weeks ago, it would be appropriate for him
to send a follow-up message to the company
Hal listed his former supervisor, Jean, as a reference. Because
Hal asked permission to list Jean, he has no legal recourse to negative
comments Jean might make about him to a prospective employer
GE views diversity as an unavoidable challenge that threatens the
organization’s mission and business strategies
Although the team interview can certainly enhance the selection of
the “right person” for the job, it can also create more stress for the
interviewee
GE and other companies on the “most admired” list attract far more
applicants than they need.
Research has shown that job applicants who participate in computer
interviews
An interviewer who follows a predetermined agenda, including a
series of questions and statements designed to elicit necessary information is
conducting which type of interview
Which of the following is NOT an advantage of
video interviews
When a team conducts the interview process
Which of the following statements is true concerning video
interviews
Which of the following is FALSE concerning
the handshake
Kyle has an interview with a Fortune 500 company. Which of the
following is LEAST important for him to know prior to the
interview
Which of the following is the LEAST important thing
to know about a job you are seeking
The interviewer typically forms an initial impression of the
applicant
An interviewer would likely presume that an applicant is truly
interested in the job if the applicant
Which of the following statements about employment interviews is FALSE
Taylor has an interview; which of the following items will she
likely NOT need to take with her?
Which of the following is NOT recommended behavior
in a job interview
Gabrielle has an interview for a position in sales. Which of the
following would most likely contribute to a favorable first impression in the
interview
Kendrick, a recent college graduate, wants to communicate that he
can get along with others and is accepting of diversity. Which of the following
statements should he avoid making
The STAR method refers to a
Which of the following is NOT an example of a
behavioral question
Which of the following is an example of a desirable professional
attitude during a job interview
While being interviewed for a job you really hope to be offered,
the interviewer asks you about your marital status. What is the most effective
way for you to handle the question
Phillip has prepared the following list of questions to ask the
interviewer during his initial job interview. Which question should he avoid
asking the interviewer
Rochelle must write a resignation message because she found a
better paying job. What writing sequence should she use
You have just returned from an interview with a company and are
considering the appropriateness of a thank-you letter or note. The thank-you
message is
Which of the following messages should be written inductively
You’ve been offered a position over the phone with a firm and were
asked to confirm your acceptance in a letter. Your letter should be written
You have decided to accept another position and must write a
refusal letter to a firm that had also offered you a job. The message should be
written
You have just told your supervisor of your intention to resign
from your job, and your supervisor asked you to submit it in writing. Your
message should
At the time of her graduation, Julia obtained permission from
several people who will serve as references for her. Two years later, she is
interviewing for a new position and knows that some employers she has
interviewed with will be performing background checks on her. In regard to her
references, she should
Which of the following statements is true concerning an employer’s
disclosure of potentially damaging information in a requested employment
reference
Which of the following is FALSE concerning the
benefits of the team interview process
Which of the following questions would be legal to ask of a job
candidate
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